Parts and Service

For Service

To submit a service order, fill out the form linked below;
Make sure to save it with your changes and email it to

You can also call us at 1.800.567.3620 #116 during open hours; please ensure to have on hand the series and model number of the unit you are having issues with.

Fillable Service Form

Distex Parts and Service Department

For parts, please call 1.800.567.3620 # 118 or email us at

The Distex Parts Department also covers the following brands:
Brika, Distex Water Treatment, New-Air, Royal Range and Thorinox.

Middleby Marshall Parts and Service

For Middleby Marshal Parts and Service, please contact the manufacturer directly at,
or by calling 847.741.3300

Questions or comments?

We will be happy to answer any questions or comments you may have.

Contact us

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