Parts and service

Our parts and service

services For a service call, please call 1.800.567.3620 # 116 or email us at service@distex.ca
Please have the following information before contacting us for a call
service:
The model number of the unit
The serial number of the unit
The purchase invoice (if possible)
Please also provide us with your contact information so that we can follow up on the service.

Download the service call form

pieces The Distex Parts and Service department is open from 8:00 am to 5:00 pm,
Eastern Time, and is located in Ville St-Laurent.
For parts, please call 1.800.567.3620 # 118 or email us at parts@distex.ca

questions For any part or service call for the following products,

Please contact the manufacturer directly:

Middleby Marshall (techsupport@middlbeby.com) or 847.741.3300

Carter-Hoffmann (technicalservice@carter-hoffmann.com) or 847.362.5500

Jade Range (sthornton@jaderange.com) or 800.884.5233

Beech Ovens: technical@beechovens.com or 800.884.5233